Who we are
Same Day JetWash Reigate provides professional pressure washing services across Surrey. Our website is samedayjetwash.com. This privacy policy explains how we handle your personal data when you visit our website or submit a quote request.
What data we collect
When you submit our quote request form, we collect:
- Full name — to address you personally when we call back
- Postcode — to confirm we cover your area and provide an accurate quote
- Phone number — to call you back with your quote
- Email address — an alternative way to reach you
- Service required and additional details (optional) — any extra information you choose to share
How we use your data
We use your personal data solely for:
- Contacting you to provide the quote you requested
- Following up on your enquiry if we cannot reach you initially
- Providing the pressure washing service if you choose to book
We will never use your data for marketing purposes unless you explicitly opt in. We do not send newsletters or promotional messages.
How your data is processed
When you submit our quote form, your data is processed by Web3Forms, a third-party form handling service that transmits your form submission to our email inbox. You can review their privacy practices at web3forms.com/privacy.
How we store your data
Your form submissions are stored in our email inbox and are not transferred to any other system or database. We retain your data only for as long as necessary to fulfil the purpose for which it was collected (typically no longer than 12 months after your last interaction with us).
Who we share your data with
We do not share, sell, or rent your personal data to any third parties. Your information stays between you and us, with the exception of Web3Forms which processes the form submission as described above.
Cookies and analytics
We use PostHog (hosted in the EU) to understand how visitors use this site so we can improve it. PostHog stores a small cookie in your browser, captures clicks, page views, and a session replay where every form input is masked — your typed name, phone number, postcode, and email are never recorded. We do not sell or share this data with advertisers.
You can decline this when you first visit. To change your choice at any time, click here to re-open the cookie banner.
PostHog’s own privacy policy: posthog.com/privacy.
Your rights
Under UK GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request that we correct any inaccurate data
- Erasure — request that we delete your personal data
- Restriction — request that we limit how we use your data
- Objection — object to our processing of your data
- Portability — request your data in a portable format
To exercise any of these rights, please contact us using the quote form on our website with the subject “Data Request” in the additional details field, or reach us through any of our published contact methods.
Children’s privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us through our website.